Individual approach is the foundation for successful hotel operations

Author: Irina Kozlova Section: Hotels & Restaurants Guide

Issue: September 2009, Vol. 4, No. 8

Tags: Milan hotel

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Basis for Successful Business

Nowadays hotels are the most demanded areas on the conference market. In the period of decreasing business activity, hotels are experiencing a strong dumping competition. The quality of service is the main competitive advantage of the Milan hotel.  The interior of hotel’s conference halls was fully renovated, additional video and sound equipment was purchased and new soundproof partitions were installed. 

A number of specialized trainings were provided for the staff to maintain and upgrade the level of service. The hotel management believes an individual treatment and a high-quality service are the basis for successful business in the future.