World famous hotel sales and revenue optimization guru displays his skills in Moscow
Legendary Specialist
Douglas Kennedy, the world famous expert in the field of hotel sales and revenue optimization, with over 20 years of training representatives of world’s leading international hotel networks, was in Moscow last month to demonstrate his famous trainings. As this was his first visit to Russia, almost all hotels’ managing directors and sales managers from all over the country were in the capital to attend the guru lectures.
Specifically, the guru presented abundance of new knowledge and practical tools for boosting hotel revenues, while the audience received new and advanced skills on the organization of effective booking, increase of sales, improvement of reception and accommodation services, as well as the so-called ‘upsell technologies’ that are invaluable at all stages of working with hotel clients visitors.
Addressing the audience, Kennedy noted that most global hotels are able to achieve considerably higher than market average indices by attraction of new clients and retention of constant visitors, thanks to their policies aimed at increasing their levels of services at all stages of sales and interactions with clients. “In conditions of crisis, hotel managements can increase their revenues, only by applying new tools and approaches. Those, who have chosen to continue to do ‘business as before’ will also get corresponding results.”
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