The Russian MICE services industry: Expert's view
How do you see the position of your company on the Russian professional translation services market and what are your plans for the future?
Martin Translation Services is one of the leaders in the Russian translation market. We have firmly established our position and are moving forward. As a client-oriented business, we value our customers, their time and money. We always strive for maximum satisfaction of our clients’ needs. Each day our client base is growing with new Russian and western companies applying for our services. We have established our presence on the western market as well as in Arabic-speaking countries, which we plan to expand further. As a part of our strategy for entering foreign markets, we participated in the 71st International Conference and Exhibition of the European Association of Geoscientists and Engineers EAGE-2009 in June 2009 in Amsterdam, The Netherlands, and in the 9th Mediterranean Exhibition and Conference of Offshore Technologies OMS-2009 in March 2009 in Ravenna, Italy. There were several leading international oil companies among the exhibition participants, who use Martin Translation Services for their business needs in Russia. We are planning to increase the volume of translation services for oil companies in Russia, Western Europe and other regions.
How strong is competition on the translation market and what are your competitive advantages?
Our main competitive advantage is the high quality of translations and competitive prices. Our flexible price policy enables us to offer favorable terms for clients. Our corporate clients can benefit from a system of additional discounts and bonuses. For instance, we provide such free services as courier delivery or simple layout and prepress. Beside reasonable prices, our other competitive strength is universality, as we provide all kinds of translation services in all languages used in international business communication. We provide translation and interpretation services, notary certification, apostille and legalization of documents. Among Martin Translation Services’ other undeniable strengths is the speed of completing orders that ensures that all translations are always done on time. When other translation companies just refuse orders which need to be done in an extremely short time, we always take such offers and complete them with due quality and never let our clients down. Our clients’ wishes are our first priority.
How would you describe a typical user of translation services?
Various translation agencies target various groups of clients. In general, all clients may be divided into two major groups – private and corporate clients. Martin Translations’ typical client is a major western or Russian company working in the financial or industrial sector.
What do clients take into consideration when ordering interpretation services for business events?
Clients primarily consider the image and experience of the company, which provides interpreters as well as the warranty the company can give on the quality of its services. The price is also an important factor. Martin Translation Services provides the best interpretation services at the most affordable prices among the leaders of the Russian market.
What does the final cost of professional interpretation services depend on?
The cost depends on many factors, including the language pair, duration and place, where such services are provided, etc. Martin Translation Services gives a 50% discount to many oil companies that use our interpreters on their oil mining fields, despite of the complexity and difficult working conditions in such areas.
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